Why Is Communication Important In The Retail Industry?

Communication is the lifeline of a retail business, especially when the showroom is huge and there are different individuals looking after different sections. More often than not, these individuals need to get in touch with each other. For example, a client facing difficulties in finding a specific product might need help of the staff to guide her to the appropriate section. In other cases, if the stock of a particular good has exhausted, it needs replenishing. In such a scenario, it is impossible for the staff looking after that particular section to visit the warehouse to bring that particular stuff and arrange it on the shelf, as that individual has to remain in his section. He or she can easily call up the staff of the warehouse through a business walkie talkie and request the warehouse attendant to send the requisite goods to him. Not only does this smoothen up the job, it also ensures that no section of the store is left unattended, allowing unscrupulous persons to steal a good. While close circuit televisions might capture the image of that individual and help identify him, prevention is always better than cure.

More information on business walkie talkie is available from TwoWay Radio.


What are some examples of retail businesses?

Some examples of retail stores include department stores such as Harrods, Selfridges, John Lewis, Fenwick of Bon Street, Fortnum & Mason, and many more. They offer goods ranging from jewellery, beauty products, clothing, dresses, footwear, and clothing. Then there are supermarkets like Morrisons, Asda, Sainsbury's Lidl, Tesco, and Waitrose to name a few. You can also find stores that specialise in selling grocery items. All of them have a huge collection of goods, purchased by people throughout the day. The common factor is that these stores hardly seem to run out of stock. As soon as the quantity of a particular item falls below a certain threshold (determined by the demand of that particular item), the staff replenishes it. Each of these stores includes a warehouse in which their staff store goods. As soon as the person looking after a particular counter notices a depletion in stock, he gets in touch with the manager of the warehouse and requests her or him to send replenishment. Considering the huge floor area of such stores, and the fact that no section can be left unattended, they contact the warehouse manager with the help of a business walkie talkie.


Do retail stores need security?

There is no doubt that retail stores require security. Despite the protection they take, thefts occur on a daily basis. While some of them go unnoticed, the other shoplifters are caught on the store's close circuit TV. The attendant immediately notifies the security staff and provides them with details of the individual, including his height and build and the type and colour of clothing he is wearing. This allows the security staff to seize the person as soon as he approaches the exit gate. Time is of the essence in catching such fraudsters. The attendant can notify the security staff immediately with the help of a business walkie talkie.