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Required documents

TeleZvon User Registration Information

When purchasing a Virtual Number in certain countries, you will be required to complete a form that includes your contact details and other pertinent information. This information will be transferred to the local carrier for review. Please note that your DID (Virtual Number) might not be activated until your details are approved by the local carrier.

You will be notified by email during each step of the registration process and will be able to see the current status of your DIDs via your online account under the My DIDs menu option. Your DIDs will be held in a pending state until service approval is received.

Note that certain countries have restrictions regarding the allocation of local numbers.

1. TeleZvon strives to inform our customers of the applicable restrictions so as to ensure compliance with local telecommunications regulations.

2. The following table lists countries where restrictions apply, along with the documentation required for local number registration.

The following countries require registration:

 Required Documents
CountryLocalNationalToll-FreeShared cost
Bahrain 1, 2, 4, 7 N/A 1, 2, 4, 7 N/A
Belgium 1, 5 1, 4 - N/A
Bolivia N/A N/A 1, 3, 8 N/A
Bulgaria 1, 6 N/A - N/A
China *a,g 1, 2, 3, 7 N/A N/A 1, 3
Costa Rica N/A 1, 3 1, 2, 3, 7, 8 N/A
Cyprus *b 1, 2, 3, 7 1, 2, 3, 7 - N/A
Ecuador N/A N/A 1, 3, 8 N/A
France 1, 5 1, 3 1, 4 N/A
Georgia 1, 6 - - N/A
Germany *c 1, 2, 6, 7, 8 - 1, 2, 4, 7 N/A
Greece 1, 4 N/A N/A N/A
Hong Kong N/A 1, 2, 4, 7 1, 3 N/A
Hungary 1, 6 1, 4 N/A N/A
Iceland N/A N/A 1, 3 N/A
India N/A N/A 1, 3 N/A
Indonesia N/A N/A 1, 3 N/A
Ireland 1, 5 - - -
 Required Documents
CountryLocalNationalToll-FreeShared cost
Italy 1, 5 N/A - N/A
Japan 1, 3 - - N/A
Liechtenstein 1, 3 N/A N/A N/A
Luxembourg N/A 1, 3 1, 3 N/A
Malaysia 1, 2, 4, 7 N/A 1, 3 N/A
Malta N/A 1, 4 N/A N/A
Netherlands*g 1, 4 1, 4 1, 2, 3 N/A
Portugal N/A 1, 4 - N/A
Russian Fed. 1, 3 N/A - N/A
Singapore 1, 2, 3 N/A 1, 3 N/A
South Africa *d 1, 2, 5, 7 1, 2, 3, 7 N/A N/A
Spain 1, 4 1, 4 - N/A
Switzerland 1, 4 N/A 1,4 N/A
Thailand *g 1, 3 1, 3 1, 3 N/A
Turkey *e 1, 2, 3 1, 2, 3, 7 N/A N/A
Ukraine *f 1, 2, 3 N/A N/A N/A
United Arab Emirates N/A N/A 1, 3 N/A
Uruguay N/A N/A 1, 3, 8 N/A

- User registration is not required
N/A DIDs not available

Required Document List:

1 Name, business name and contact phone numbers.
2 Passport or ID copy. In case registration process is performed under a company name, the company registration certificate shall be provided instead of passport or ID copy.
3 Address worldwide.
4 Local address in the same country as DID ordered.
5 Local address in the same area as DID ordered.
6 Local address in the same city as DID ordered.
7 Proof of address form (copy of utility bill no older than 6 months).
8 Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.

*a - Chinese Local DID registration requires 2 ID copies and 2 proof of address forms (no older than of 3 months). In case registration process is performed under a company name, the company registration certificate shall be provided together with passport or ID copy.

*b - Cyprian company certificate should be provided in case registration is performed under company name.

*c - Germany company certificate should be provided in case registration is performed under company name.

*d - Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country). In case registration process is performed under a company name, the company registration certificate shall be provided together with passport or ID copy.

*e - For Local DID registration: Turkish ID card copy; Turkish mobile phone number; the latest invoice for mobile phone number. Verification code is sent to indicated mobile phone number. NOTE! Turkey, National DID registration must necessarily include documents in Latin characters.

*f - Registration process cannot be performed under a company name.

*g - The detailed service description of DID usage.

 

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